1. I already registered with Chikka Txt Messenger and/or myGlobe IM before. Do I have to register again?
    2. No. If you previously registered with this service, just download and install the Gentxt Instant Messenger.

  2. What is my password?
    3. For your password, text PASSWORD to 2371.

  3. If I download and install the NEW Gentxt Instant Messenger, will I lose my buddy list?
    4. No. All your previous buddies will be retained. The new Gentxt Instant Messenger offers a clean look, enhanced features, exclusive freebies, and the same high quality messaging service you’ve always enjoyed!

  4. How much does it cost to use Gentxt Instant Messenger?
    5. Using the Gentxt Instant Messenger from your computer is FREE of charge. When your friend receives your messages in his mobile phone, he is NOT charged. However, if your friend replies to your messages using his mobile phone (or when he sends text-messages o 2371 or 2371xxxxxxxxxxxx), then he is charged P2.50 per text- message sent. In addition, when you send a friend an MMS using the Gentxt Instant Messenger, your friend will need to accept the charge of P2.50 before the MMS is sent to him.

  5. How many PC to Mobile message am I allowed to send?
    6. You are allowed to send up to 30 PC to Mobile messages every 24 hours from the last time you went online. Each mobile reply you get back from a friend earns you 2 credits to send more PC to Mobile messages.

  6. What is the auto-block function?
    7. When you send a message to a friend for the first time and if he does not reply to you after 3 messages, the system blocks you from sending more messages to that person. This auto-block is disabled as soon as your friend sends at least 1 message back to you.

  7. Do I need to be a Gentxt member to avail of the freebies?
    8. Yes. The freebies are exclusive to Gentxt members. To be a Gentxt member, text GENTXT to 2277.

  8. What is the freebie?
    9. The freebie is a pop Ring Tone (c/o Ring Tone Central).

  9. How can I avail of the freebie?
    10. From the Gentxt Instant Messenger, you will see a button on the left side that reads “freebies.” Click on this button to get further instructions on how to avail of a freebie.

  10. How often can I avail of the freebie?
    11. You can get only 1 freebie per month. You also need to log in and use your Gentxt Instant Messenger PC application at least once each month.

  11. Can other Globe subscribers use the Gentxt Instant Messenger?
    12. Yes, but only Gentxt members can avail of the freebies. To be a Gentxt member, text GENTXT to 2277.